Delivery

Delivery delay

As soon as we receive your payment, we ship your package. Please count:

• For Belgium: 2-7 business days (Monday to Friday)
• For France, Netherlands, Luxembourg, Great Britain and Germany: 3-8 business days (Monday to Friday)

For more details about the delivery, we invite you to visit the website of BPost.

I have not received a delivery confirmation

The email may be blocked by your spam filter. We invite you to check your spam folder and change your email settings.

If the problem persists, do not hesitate to contact our customer service.

Track a package

You have the possibility to track the delivery of your order thanks to the search number provided by BPost.

You will find this number in the delivery confirmation email.

I received the wrong size / color

We invite you to return the item for free in the wrong size / color and check the availability of the desired item on our site. If the article is available, we advise you to order it as soon as possible. The returned item will be refunded as soon as possible depending on the payment method chosen.

Items in your cart or in your wishlists are not reserved. For more information, you can consult our section Return.

If you receive the item (s) of the wrong size or color twice in a row, we advise you to contact us by sending an email to info@eosport.be.

Missing items in my package

We recommend you to contact us by sending an email to info@eosport.be.

I received an article that I did not order

We recommend you to contact us by sending an email to info@eosport.be.